Q: Why do I need to move my website? What does web site migration consist of?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We’ll migrate your website(s) to our ultramodern cloud hosting platform without you needing to do anything. We know from personal experience that switching web hosting providers can result in lost data and unnecessary network downtime. That’s the reason why we will perform all that for you for free!We have professional administrators whose only responsibility is to make sure that your website functions precisely as it did on your previous hosting platform. The administrators are experts in migrating custom–built sites, as well as sites that are based on well–known apps like WordPress and Joomla™.
Q: How long will the web site migration process take?
A: There are plenty of variables to keep in mind – the overall amount of web files, the physical size of the database, the complexity of the web site itself and the present workload of our web site migration professionals, etc. Nonetheless, we do our very best to carry out all web site migrations within a 48–hour time window. Less sizeable sites are migrated much faster – typically in less than 24 hours.
Q: Do you need something from me before you start moving my web site?
A: Yup. We’ll need to have the name of the website that you wish us to move. We will also need a way to log in to your old hosting account so that we can get the files pertaining to your web site.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my website be unavailable during the migration?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. After the transfer is done, we’ll ensure that everything is working correctly and that the integrity of your content is not jeopardized prior to notifying you that the transfer is complete. After that, we’ll instruct you how to move the domain over to your web hosting account with us and how to modify your DNS resource records.
Q: Will my old web hosting provider have to do anything?
A: No. We’ll never get in touch with your hosting provider about anything. They will not be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: Yeah. We support all standard Linux–powered web hosting platforms. We don’t support Windows–based web hosting platforms, as we don’t provide Windows web hosting services ourselves.Furthermore, we don’t support proprietary website creation and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.