Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Reply Guarantee

  • Our team of professionals will try their best to reply to your assistance needs in approximately 1 hour. If, however, the trouble you have experienced demands the help of our Admin =Team,= we’ll address the ticket to the administrator on shift and will post a note to notify you.

  • Top quality support service
  • Top–quality Client Support Service

  • We provide you with 24 hours a day client help by using a turbo–fast ticket program built into your Control Panel. You can easily contact us at any time about any of the apps that come installed in advance on the virtual server, including the selected OS, the server management panel and our in–house produced Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • Each section of the Hosting Control Panel that is provided cost–free with your VPS gives an integrated articles base. You can find an array of detailed how to articles and a number of step–by–step video tutorials that present all the basic site management duties. You can get access to them by pressing the Help or Video keys in the right side of each Control Panel section.