1 hour ticket response
We are dedicated to offering a rapid and accurate answer to each support ticket posted by a user. Our qualified client care staff members will review your request and will offer you the best solution. We offer a 1–hour response time guarantee for all trouble tickets. In fact, our average response time has proved to be 20 minutes.
A First–Class Client Care Service
Each member of our technical support staff has several years of experience in the Linux shared website hosting packages field and almost all of them have been with us for at least five years. They are all prepared to answer all your inquiries in the most competent way possible.
An Easy–to–Browse Help Section
In the Hosting Control Panel you can find an easy–to–browse Help section where you can get quick hints on how to use our services. You can get the answers to your queries in our F.A.Q. repository, find more hints in the web hosting account administration articles or check the educational video tutorials.