Customer Support Channels
A 1–hour Response Guarantee
Supplying great quality support in a timely manner is our high priority, so we support each Linux shared website hosting packages plan with a one hour ticket reply warranty. After you submit a ticket or send us a message, our client customer assistance staff will do all they could do to present the most appropriate solution to your issue and to give you information in due time.
A Top–quality Support Service
Get in touch with us whenever necessary. Our crew of employees will be on–line for you 24x7x365 to react to all of your requests and to correct any problem that you might have. You also can post a help and support ticket from your Hosting Control Panel or send us an email anytime. Also, on business days, you are able to give us a call or use the live chatting option.
An Intuitive Help Section
Our Control Panel has a huge practical knowledge base that’s built into all parts. In each section, you will find a Help button which will load for you a selection of step–by–step lessons on how to utilize a particular option or perform a selected action. Additionally, we have created information training videos so its possible to get a better idea of the Control Panel’s interface.