A 99.9% Server Uptime
We have set up our shared website hosting system using stable hardware and heavily modified software. Our system administrators have installed a modified version of Security–Enhanced Linux on all our web hosting servers to guarantee the highest level of safety and stability. We’ve installed a number of denial–of–service prevention devices together with highly effective firewall software to make sure our network is impregnable and safe.
All Linux shared website hosting packages packages offer a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s crucial to also build your own network architecture. Because of this, we set up a custom–configured internal network in all our data center facilities. Based on topflight Juniper routers and switches, our internal network allows for faster–than–light data transfer speeds and is fully redundant.
As a result, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, irrespective of which hosting package you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not very pleased with our web hosting services, or if you consider them insufficient, or if you decide that you must use a Linux VPS packages instead of a cloud hosting package – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have complete control over your domains even when you delete your account with us.
24/7 Technical Support
In case you operate a web hosting company, your technical support engineers are of prime importance. That’s the reason why we have carefully selected a highly experienced team of tech support engineers, each with several years of training behind his back. Thanks to them, our company offers 24x7 support with each of our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All technical support questions are replied to in under an hour and our average support ticket response time is just twenty minutes!