If you’ve ever got any enquiries in regard to the web hosting service in general or if you face a problem with your websites, you will have to contact the respective web hosting provider’s technical support team. It may not matter how promptly they’ll respond if you have a query of a generic nature, but a problem like a bungled script update, for instance, may lead to your site becoming damaged or unreachable on the web. And the longer you have to wait for the support team to get back to you, the longer the site will be offline. If you offer goods or services online, any downtime will influence your site destructively and you may lose existing or potential clients. Lots of web hosting providers, predominantly resellers, respond to tickets and e-mails within twenty four hours, but in the online age this is way too long, as customers will rarely return to a site that isn’t functioning properly over prolonged periods of time.
One-Hour Response Guarantee in Shared Website Hosting
With a shared website hosting from us, you can just forget about waiting for hours and hours, or even one whole day, to get a reply to a ticket or an e-mail. No matter when you contact us, we will respond to you within sixty minutes max with any sales or technical enquiries you might have. In fact, our real reply time almost never exceeds 20 to 30 minutes. Since we’re available to you 24 hours a day, you will always receive assistance in a timely fashion and we know exactly how crucial that is in the digital world. Shortly after you contact us, we’ll respond to your inquiries. If you bump into any technical predicament, we will take care of it for you, or we’ll supply you with all the necessary information in case there is something that you have to do yourself.