A live chat is among the many ways of communication offered by some hosting providers as a part of their support services. Depending on the company, the chat is used for pre-sales, billing and/or technical assistance. This way of communication is faster compared to a support ticket and it'll make it less likely to misspell or misunderstand a word as compared to a phone call with an agent. In addition, when the issue that you have requires some time to be examined and taken care of, you'll be able to do something else at the same time instead of just waiting, as you'd have to do when you call. Also, you can use a live chat assistance service free of cost as long as you have world wide web access even if your web hosting supplier is located in a different country and they don't have a local telephone number that you can call.
Live Chat Support in Shared Website Hosting
As part of the support services that we offer for all of our Linux shared website hosting packages, you can find live chat support that is available 24x7, even on holidays. You'll be able to contact us regardless of whether you already own an account or not, as we will help you with almost anything, ranging from giving you common information about our services in case you are not a client yet and you're thinking about acquiring one of our packages, to helping you with creating an email account in an email client. A part of the problems are more complex and time-consuming, which means that you'll need to take advantage of the ticketing system that is built-in our Hepsia website hosting Control Panel, but we can save you time and assist you in real time on our live chat for various things.